Responsible gambling

At 11Croco, we prioritize responsible gaming and provide various tools to help you manage your playing habits.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to control the amount you spend on our platform. These limits will be automatically applied to prevent excessive spending. To adjust or remove your deposit limit, please visit the 'Responsible Gaming' section of your account settings.

Loss Limits

Set daily, weekly, or monthly loss limits to cap your net losses from your initial deposit. This feature helps you maintain a balance between entertainment and financial responsibility.

Wager Limits

Establish daily, weekly, or monthly wager limits to control the amount you spend on individual bets. These limits will be automatically applied to prevent excessive betting.

Session Limits

Automatically log out after a specified time period (6 minutes to 1 million minutes) to help you maintain breaks and avoid prolonged gaming sessions.

Cooling-Off Periods

Take temporary or indefinite self-exclusion from our platform by choosing a cooling-off period ranging from 1 month to 12 months. During this time, your account will be locked, and promotional emails will cease. You'll still be able to withdraw funds accumulated during the exclusion period.

Self-Exclusion (Request-based)

Choose indefinite or set-term self-exclusion from our platform. Your account will be locked, and you won't receive promotional emails or offers. To withdraw your funds during this period, please contact our customer support team via email.

Reality Checks

Optional pop-up reminders of session time and money spent can help you stay aware of your gaming habits.

Game Speed Controls

Slower spin options are available on certain slots to provide a more controlled gaming experience.

Bet Limits

Maximum single bet amounts vary depending on your account type (standard: €25, high-roller: €100+).

We encourage you to use these tools responsibly and in conjunction with our other responsible gaming features.

Additional resources for players struggling with problem gambling can be found below:

• Gamblers Anonymous:
• National Council on Problem Gambling (NCPG): 1-800-GAMBLER (US)
• GamCare (UK):
• Begambleaware:
• International Gambling Therapy Association:
• National Problem Gambling Helpline: Various by country
• Italian resources for players in the jurisdiction:
• Your local addiction support organization:

If you or someone you know is struggling with problem gambling, please don't hesitate to reach out.